IT Modernization
Business Process Excellence: Integrated processes with future-proof IT systems
New entrepreneurial success factors such as the capability to change, speed and innovative strength accompany the dramatic changes in the markets. With these, business processes have become an essential component of shareholder value. No portfolio of business goals today lacks excellence in business processes. And to achieve this goal, many enterprises strive to modernize their IT landscape by improving business processes.
Analysis and Assessment of Business Process Excellence
PROMATIS recommends that a business process excellence assessment is placed at the beginning of the considerations for the process improvement. As part of this assessment, important excellence components are examined and evaluated in a specific analysis:
- Governance, Risk and Compliance Management
- Business Process Management
- Business Performance Management
- IT Service Management
Such an assessment is a tightly organized study intended to develop recommendations for excellence improvement. Variants are considered and compared with each other here using various criteria. A strategy for improvement is developed together with the customer as a result.
Implementation of the Improvement Program
In general, the improvement strategy does not lead to a single project, but to a compatible, ideally timed improvement program. This consists of individual measures and projects that are measured constantly for effect and success. In this way, the program can always be adapted to changed framework conditions and current findings, allowing optimization in its overall success.
PROMATIS dominates the complete variety of tools for organization and IT, thereby orchestrating a customer specific business excellence improvement program:
- Business Process Management
- Packaged Business Software (Oracle Applications)
- Enterprise 2.0 based on a service-oriented Architecture
- Data Warehouse and Business Intelligence
Continuous Business Process Excellence Improvement
Sustainability is a key objective in the implementation of the improvement program. Organizational change management and quality management are therefore essential components of any business process excellence initiative. In addition, procedures for ongoing review and improvement of business excellence must be established.
The review is based on process excellence monitoring. This monitoring goes beyond measuring business process performance, specifically including the monitoring of governance, risk and compliance. The monitoring results will then form the starting point for the continuous improvement of business process excellence.
Further information
Read more in the White Paper Business Excellence in Volatile Markets.
